We had a very positive experience with the customer service. It was reassuring to receive a prompt response when we called for assistance. The technician accommodated our needs by coming out the very next day. He confirmed that we had purchased the correct replacement thermostat and efficiently handled the reinstallation and programming of the 7-day temperature settings. His professionalism and understanding were evident throughout, and he kindly advised us to reach out if any issues arise. We highly recommend his service for both the quality of work and excellent customer support.
WakefieldBright Gas
About
- Gas engineer
- Gas installation service
- Heating contractor
- Plumber
Bright Gas
Customer reviews
5 ★ 34
4 ★ 1
3 ★ 0
2 ★ 0
1 ★ 1
- boiler (17)
- job (11)
- cost (6)
- call (3)
- number (3)
- heating (2)
15 customer reviews
The service that I have received was brilliant. They came out and inspected my boiler situation and within a few days I had a new boiler up and running. Steve was very responsive and Jared who came out to fit my boiler was very friendly and approachable. Would definitely recommend using this company.
Excellent job done. Replaced our aging boiler, was very knowledgeable. Polite and helpful, did what he said he would when he said he would. Nice clean job completed to schedule. Couldn't ask for more.
More reviews (12)
I recently contacted Steve from Bright Gas Services to obtain a quote for a Worcester 30i combi boiler supplied and fitted. I would most certainly recommend the services of this company. Steve arrived promptly at the agreed time to give his quote and described at length which boiler he recommended. I was only interested in Worcester. He was most patient answering all my questions. After obtaining several quotes I decided on using Bright Gas. In between obtaining the quote and actual instalment date I had exchanged a number of emails with Steve as I had several further questions. He answered all my emails promptly and in full detail. I had this boiler installed on 25 September 2015. Once again Steve and his apprentice arrived promptly at the agreed time of 08:30 am. I was most impressed as the first thing he did was lay down plastic sheeting over my ceramic tiles in the kitchen to protect them. I have never experienced tradesmen being concerned about protecting a persons property before. I do not profess to know the first thing about plumbing and installing a boiler system but it is crystal clear to see that the work is of an excellent standard. All waste materials including my old boiler were removed by Steve and my kitchen/pantry was left in such a clean and tidy state as if no work had ever taken place. Steve and his apprentice did excellent work for me and I cannot praise them or recommend them enough. The proof of the excellent work is now down to Worcester to deliver the goods this winter and forthcoming winters! I do believe they will, every review I have read about Worcester boilers has been good.
First of all, our boiler 'died' pretty dramatically and Steve, after a phone call, arrived promptly and sorted the issue. He was able to install a new boiler just a couple of days later. Did a fantastic job and will continue to be our gas man of choice from now on.
Steve arrived on time as promised, this was a great start. He finished the job relatively fast and cleaned up after himself. Was glad to of had him come round and change my boiler. For any future plumbing jobs I defiantly contact Bright Gas Services for their 5 Star excellence.
Had my old Worcester boiler changed to the New Worcester Classic35 and location moved using Steve at BrightGas.. Very pleasant transaction, Steve is an extremely diligent, neat and tidy craftsman. Explained everything he was doing and carried out the work exactly to my 'rather exacting' specification. I would have no hesitation in recommending Steve at Bright Gas, thanks Steve good job.
Great service from Steve & his team. From the initial visit where he was the only engineer I had round who bothered putting over shoes on over his boots,happy to advise best product for my needs without being pushy and very knowledgeable to the whole installation process which despite having some issues was never a trauma. Highly recommend
Steve did a great job replacing my old boiler. He discussed range of options with me, provided a competitive quote and then completed the work to a high standard and tidied up afterwards. Highly recommended.
Steve and his fellow worker really do provide a great service . I was frantically looking for an emergency plumber to fix my broken boiler . Steve answered and said he had just finished for the day but he got back on the van at 730pm and came to our house . He had the parts needed and my boiler was working again in 30 mins
We needed a new energy & cost efficient boiler but also need some smarter control technology. Bright Gas researched & recommended a Nest control system which saves us energy but also looks good. The complete boiler & control install was completed in 1 day without any fuss or hassle.
I rang Steve around 11.00 am because of a problem with our boiler, he was with us by 2.30 pm, sorted it out and at a reasonable cost. Very glad we used him and would definitely recommend.
Emergency callout for a damaged pipe. Bright Gas responded immediately. Friendly, polite and highly professional. Fantastic and speedy job. Will definitely keep his number for next time I drill a hole in the central heating system :)
Very pleased with this service. The guys did a tidy job installing my new boiler - very efficient and professional. I would definitely recommend them!
- Positive
- Quality, Professionalism, Value
- Services
- Water heater installation
I have had a number of problems with my boiler over the years and the last couple of times i have had bright gas out to it as they were the cheapest , very happy with the work they have done and will definitely be using them again , very friendly and helpful , on time and do the job with no fuss .
Repairs & technical services
Contact
+44 7807 66218412a Edge Ave, Wakefield WF12 0EJ, United Kingdom
Opening hours
- Monday
- 00:00–24:00
- Tuesday
- 00:00–24:00
- Wednesday
- 00:00–24:00
- Thursday
- 00:00–24:00
- Friday
- 00:00–24:00
- Saturday
- 00:00–24:00
- Sunday
- 00:00–24:00
Bright Gas
Location details
- street
- 12a Edge Ave
- postal Code
- WF12 0EJ
- plus Code
- M95H+W6 Wakefield, United Kingdom
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